General conditions

General conditions and policies

Orders

All orders submitted to tesla-enrgy.com are subjected to the general conditions as stated on the website.

Once you have placed your order you will receive an order confirmation sent to your @mail account. This confirmation entails the main elements of your purchase. Canceling or modifying an order must be informed within 24 hours to info@tesla-energy.com.

The buyer commits himself/herself to pay for all purchased items as described on the order confirmation sent from the seller.

Shipping

The mailing is done by Swiss Post. The buyer takes over the costs of packing and shipping.

Shipping of items is completed when delivered by the carrier to the customer.

Payment

You must transfer the total invoice amount to our bank account or you can pay over PayPal. The ordered goods are sent out once the amount has been paid into our bank or PayPal account. Please enter your invoice number and the invoice date on the transfer slip.

Data protection

Tesla-energy.com is committed to respecting the privacy rights of our customers and all visitors to our web site. Your information is used to process your orders. Your e-mail address is used to create and identify your account on Tesla-energy.com. Your e-mail address is also used by Tesla-energy.com to correspond with you about any orders that you may place.

Tesla-energy.com pledges that no personal data whatsoever will be forwarded to a third party.

Contact

Tesla-energy

P.O. box 234
CH-8126 Zumikon
Switzerland

Phone: +41(0) 79 279 90 92
email: info@tesla-energy.com

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