Help

Shoping - fast and comfortably

By Tesla-energy.com you can buy around the clock comfortably - simply from your home. Browse our categories and than click the product, in which you are interested to receive closer information.

Your shopping cart

The shopping cart is where you keep your selections until you are ready to check out. It works just like a cart in a store. While you are still browsing, it will hold the items you wish to purchase. Keep in mind, though, that it only holds items while your session is open. If you close your browser or leave the site, you may lose the items in your bag.
On the product detail sides you find the “Add to cart” button, in order to store the product on your virtual “purchase note”.

Afterwards you can shop further and put other products into the shopping cart, or go to proceed your order.

Comfort

With the function “Price in other currencies” the international visitors can show how much costs a product in its national currency.

You can put your product “On the memo” can you products up to your next attendance “note”, witthout obligation for this must However Cookies must be activated for this function. With the function “Show memo” your can call later the noted products.

With the button “This product further-recommend” You can send to acquaintance and friends a Mail, if you found a product, which could interest them. Our Shop opens your E-Mail software and provides a message with a link, which the receiver can click directly.

Review your shopping cart

You may review what you have put in your shopping bag whenever you wish. All you have to do is click on the link to "View cart" at the left top of the page and you will be able to see all of the items you are currently holding in there. From the shopping cart, you'll also be able to update the quantities of any item (either adding or removing). You can do this simply by entering in the number of items you'd like and then clicking on the "update quantity" button. If you change your mind about an item, all you have to do is click on the "delete" link underneath the number of items.
If you choose to leave the site without checking out, your shopping bag will only retain your selections for one hour, before they are placed back onto our virtual shelves so other customers have the opportunity to make a purchase.

Shipment and payment

Shipping and Handling expenses are added.

Check your order

Afterwards the order summary appears as overview. Examine please again whether everything is correct, whether all articles and their number are correct and choose the desired manner of payment. You can see also our general trading conditions - You must agree with them, by marking the control box, before You can conclusion the order.

Your personal data

Now opens a window, in which you can enter your personal data. To check that your browser is in secure mode, check that a "lock" icon is displayed in the lower left-hand corner of your browser window. You can also check by looking at the URL bar on top of your browser. This line will typically show the first characters as "https" when a secure connection has been established rather than "http" which indicates a connection that is not secured. Once you have placed an order with us, we will send you email.

Your E-mail

Please you are particularly careful with the indication of your E-Mail address, because we use these, in order to step with you into contact. More still: The E-Mail address is your customer number with Tesla-energy, on the basis those we you clearly identifies.

Cookies and Pop-Ups

A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer's browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider's domain name and country that our visitors come from (e.g. "aol.com" or "msn.com"). However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your "clickstream" activity (i.e., the paths take by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you.

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